Privacy Policy for Deep Blue Pools
Effective Date: 04/21/2025
Ferg Corp, LLC, doing business as Deep Blue Pools (“we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, communicate with us, or use our services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, phone number, email address, and physical address when you contact us, request a quote, or schedule services.
- Communication Preferences: including whether you have opted in or out of receiving text messages.
- Website Usage Data: such as IP addresses, browser types, referring pages, and usage data collected via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Provide and schedule our pool-related services
- Respond to inquiries and customer support requests
- Send updates, appointment reminders, and promotional materials (only if you opt-in)
- Improve our website and customer experience
- Comply with legal obligations
3. Text Messaging & Communication Preferences
We may send text messages to provide updates, service reminders, or promotional information. These messages are sent via services compliant with Grasshopper’s Terms of Service and applicable laws, including the Telephone Consumer Protection Act (TCPA).
Opt-In Consent
You will only receive text messages from us if you:
- Provide your mobile number and explicitly consent to receive texts, or
- Opt in via a web form, phone call, or text confirmation
Opt-Out Process
You can opt out of receiving text messages at any time by:
- Texting “STOP” in response to any of our messages
- Contacting us directly at 904-474-4483
- Managing preferences through your account (if applicable)
After opting out, you may receive one final message confirming your removal.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share data with trusted vendors (like communication providers, including Grasshopper) to help us deliver our services, provided they agree to uphold confidentiality and data security.
5. Data Security
We use industry-standard measures to protect your personal information, including secure servers, encryption, and limited access protocols.
6. Your Rights & Choices
You have the right to:
- Request a copy of your personal information
- Ask us to delete or correct inaccurate information
- Withdraw your consent to receive text messages or emails
Please contact us at [Insert contact information] to make any of these requests.
7. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from children without parental consent.
8. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or your communication preferences, please contact us at:
Ferg Corp, LLC dba Deep Blue Pools
Email: info@deepbluepoolsmacctx.com
Phone: 512-522-2823
Address: Austin, TX
